Restorative Service Development Tool (RSDT)


The facts about your training outcomes 


There is an increasing amount of evidence of varying quality being produced from organisations using Restorative Practice. To provide a more convenient, consistent and useful tracking and reporting method, an electronic evaluation tool known as the Restorative Service Development Tool (RSDT) has been developed.  The current economic situation is driving the desire to use evidence based solutions, the tool will be an important mechanism to show the return on investment is delivering the outcomes required.


The RSDT will be offered to all parties with a small administration fee to obtain login rights.  The RSDT will enable organisations to record and track the implementation of restorative processes and their impact including cost savings.


The Restorative Service Development Tool has been developed through a Knowledge Transfer Partnership project between Hull City Council and the University of Hull. The project, funded by a grant awarded by the Economic Social Research Council and Technology Strategy Board, has run from November 2010-2012.


The Restorative Service Development Tool is a qualitative service enhancement tool, which aims to aid practitioners, service developers and managers to develop, reflect upon and improve their practice. The RSDT has been developed independently, based on the latest national and international literature on restorative approaches and on extensive primary research with practitioners in the City of Hull. The RSDT is the first of its kind and takes a whole organisation approach to development.


The RSDT takes a “bottom-up” approach to development and is divided into three distinct, yet interconnected sections:


  • The “restorative practitioner” section has been developed to focus on the individual. It offers 360 degree feedback, giving practitioners objective information about their restorative practice and enables the individual to develop a coherent action plan for personal development.


  • The “service developer” section allows the user to understand and be able to clearly articulate what it is they want to achieve as an organisation. It focuses upon how restorative approaches can help the organisation to achieve their set goals and targets.


  • The “managerial” section takes a strategic approach. Building upon the information provided by the organisations practitioners and service developers, the RSDT provides the structure and guidance to build a picture of the inputs, outputs and outcomes, as well as costings of a particular organisation relating to restorative practice.


The RSDT provides a simple, effective and user friendly means for an organisation to engage in longitudinal evaluation. By filling in the RSDT over a period of time the organisation will be able to understand the impact that restorative practice has had on inputs, outputs and outcomes.

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